Churros Plus

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Franchising

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR WEBSITE, MOBILE APPLICATION (“APP”), OR ONLINE STORES, OR BY CLICKING “I AGREE” IN THE CHURROS+ APP, YOU CONSENT TO THE COLLECTION, USE, STORAGE, DISCLOSURE, AND PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY.

1. Who We Are

This Privacy Policy outlines how Cornery FNB Sdn. Bhd. (operating under the brand name Churros+) (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information when you interact with our App, website, or services.

2. What Personal Information We Collect

We may collect the following personal data when you register or interact with our services:

  • Full name

  • Email address

  • Date of birth

  • Gender

  • Mobile phone number

We may also collect technical data such as:

  • IP address

  • Location (with permission)

  • Device and app usage data

Transaction history

3. How We Use Your Personal Data

Your information may be used to:

  • Create and manage your Churros+ account

  • Provide and improve our services, including rewards and promotions

  • Process top-up payments and transaction records

  • Communicate updates, offers, and marketing content

  • Provide customer support and respond to inquiries

  • Improve app functionality and user experience

  • Conduct internal analysis, fraud prevention, or legal compliance

You may receive notifications via email, SMS, or in-app messages as part of our service delivery.

4. Your Consent

By registering or using our App and submitting your data, you consent to the processing of your personal data, including the potential transfer of your data outside Malaysia, for the purposes stated in this policy.

5. Disclosure of Your Data

We may disclose your information to:

  • Our service providers (e.g. payment gateways like iPay88)

  • Legal authorities (if required by law)

  • Affiliates or partners assisting with promotions or delivery

We ensure any third parties handling your data comply with relevant privacy laws.

6. Data Retention

Your personal information will be retained as long as necessary to provide our services, or as required by law. When no longer needed, we will take reasonable steps to securely delete or anonymize the data.

7. Data Security

We take appropriate security measures to protect your data, including encryption and access restrictions. However, no method of transmission over the internet is completely secure.

8. Cookies

Our app and website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may impact app performance.

9. Your Rights

You may:

  • Request access to or correction of your personal data

  • Withdraw your consent at any time

  • Opt-out of marketing messages via unsubscribe links or in-app settings

To exercise these rights, contact us at:
 📧 churrosplusmy@gmail.com
 📞 03-5870 3195

10. Policy Updates

This Privacy Policy may be updated from time to time. We encourage you to check the latest version on our website or app. Continued use of our services constitutes your agreement to any updates

11. Contact Us

For questions, requests, or complaints regarding this policy, contact:
Customer Happiness Team
📧 churrosplusmy@gmail.com